How do I contact customer support?Updated 2 years ago

Please reach out to our Customer Success team at [email protected] or via the live chat button for any questions you have.

Due to the overwhelming demand for COVID-19 OTC tests across the country, we are experiencing higher than normal call and email volumes with longer than expected hold and response times.

We are currently only accepting customer support inquiries via email due to the overwhelmingly high demand. We hope to offer phone support again in the upcoming weeks. Thank you for your patience during this time.